Cancellation and Refund policy


You can cancel your order at no additional cost up to 2 weeks prior to your original reservation date. 

If you cancel between 2 weeks and 3 days before your reservation begins, you will be charged a 10% late cancellation fee. 

If you cancel less than 3 days before your reservation begins, you will be charged a 50% late cancellation fee. 

Bad weather events

Please keep in mind that we do not offer refunds for rainy days. If you decide to cancel due to bad weather, the standard cancelation policy (see above) will apply. Your tent is waterproof. Camping in the rain can be a unique and memorable experience. So take advantage of this opportunity! You can rent additional equipment for extra comfort during rainy days (e.g., additional tarps).