How does it work?

What will you need to book camping equipment?

Not much! A list of what you would like to book, the dates, delivery address and a credit card. We ask for a security deposit but it is fully refunded when the equipment is returned on time and in good condition (more information on security deposit below). 

Delivery

Once you place an online reservation, we will reach out to you to confirm delivery and pick up address. 

We will deliver all the equipment the day before your reservation begins. We want you to have plenty of time to pack your car and prepare for your trip stress-free. We can deliver to your house, hotel, Airbnb - you name it.  Our deliveries usually happen between 4-8 pm. We will provide a more detailed delivery time frame the day of delivery. 

We use heavy-duty storage boxes for delivery to make sure your equipment doesn't get dirty or wet. 

Pick up

We will pick up the equipment the day after you are back from you trip. Please place all your equipment in the same storage bin. We usually do pick ups between 9 am - 2 pm. 

Example

Sam and Kate want to go camping with their friends for Canada day. Their trip will take two nights. They will leave on Saturday morning and return on Monday night. They reserve a Package for Two from Saturday to Monday. After they place an order, we reach out to them to arrange for free delivery and pick up. We deliver their camping equipment to their home on Friday at 6 pm because that's when they get home from their work. We pick it up from their home on Tuesday at 10 am. Sam and Kate are left with great memories from their camping trip without having to find a place to store all this equipment. 

Coverage Area 

Delivery and pick up are free for orders over $250. Otherwise, the delivery fee is $35. We deliver within this coverage area:

We deliver camping equipment in GTA, Peterborough, Kawartha Region, Orillia, Huntsville, Belleville, Kingston and other areas displayed on the map. 

Security Deposit

Security deposit is required for all bookings. It is processed separately. Soon after you place your order, we will send you a payment link for the security deposit.

The security deposit amount is refunded within 2 business days in full if the rental items are returned on time, clean and in good condition.

Security deposit amount is usually between 2-3 times your order total depending on the items of your order. (e.g., $200 order will require a security deposit between $400-600).

If the product is damaged, the cost of repair will be deducted from the deposit for return. See our Damage and Loss Policy. 

If the product is returned late (not available for pick-up on the agreed-upon date and late pick-up is arranged), the security deposit will be deducted by 50% per day. 

Got other questions? Send us a quick message and we'll get back to you!